IT Managed Services

A managed IT service is an information technology (IT) task in which the managed service provider retains responsibility for the functionality of the IT service and equipment, on behalf of a consumer.

In an effective managed services relationship, a customer benefits from predictable pricing and the ability to focus on core business concerns rather than IT management chores.

Service Desk

Stay ahead – track and resolve technology issues–
with our 24×7 IT service desk support

Your modern workplace is incomplete without an IT help desk support expert delivering a flexible and user-friendly service. We create a single point of contact (SPOC) for employees using IT devices so their issues can be addressed in a much easier and faster way, matching their requirements and maximizing productivity. Addressing both incident and service requests, our omnichannel approach provides organizations a single, unified experience for their customers.

We play a vital role in transforming IT teams to the most efficient ones, delivering splendid customer service. Offering visibility and centralized control in managing IT issues, our IT service desk helps to ensure that organizations experience no downtime.

Network and Security solution

Our IT infrastructure division provides project management and support for all network integration projects of your company. You will improve yourbusiness by revolutionizing how you deal with your customers and reduce support costs through a single,universal network. Our service delivery processes comprise a range of technologies for wireless and wirednetworks, access to users, customers, suppliers and partners, ensuring security of your data and speed ofexecution.

Managed print services

There is a good trust of our company among clients to whom we have offered printers and have been serving with solutions to any requirements.We are one of the bestsellers and servicing companies of new printers,either branded or assembled. We also dealin old printers.

Email and Cloud solution

Your organization requires cost effective and flexible communication tools. With Microsoft Exchange Server you can achieve new level so freli ability and performance with features that simplify your administration, help protect your communications, and delight your users by meeting their demands for greater mobility.

Remote Support

We are distributors for some of the world leaders in their respective product lines namely Canon, Epson, HP, IBM, Intel, Kingston, Hikvision, Cisco, Microsoft, Apple, etc

Annual Maintenance Contract

Redifyinis engaged in providing Computer AMC Services to our clients for all kindsand models of laptops, notebooks and desktops. Wemaintain, repair, install and upgradeall software and hardware and wide networking solutions in a most cost‐effective manner, we make use of quality material, which is highlya ppreciated for its durability and low maintenance cost.

With the suppor to four experienced service team, we are in a position to take care of any applications from stand‐alone Pc's, Network establishment, CADstations, Mail server and more.We provi deourexcellent servicesto our clients in compliance with their requirements. Our service is rendered for both the Government and the Privatesectors. The skilled professionals at work provide high quality maintenance services as per the industrialstandards.

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